FAQ

Can the intelligent circuit breaker be controlled remotely?

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The intelligent circuit breaker can not only operate the opening and closing remotely, but also set the timing opening and closing.

What is the protection function of intelligent circuit breaker?

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It has the functions of leakage protection, over-voltage protection, under-voltage protection, over-current protection, over-temperature protection, etc., and can upload fault information in real time and issue early warning.

After installation, why are the status indicators on the device not on?

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Check whether the 220VAC input terminal of the switching power supply module is normally connected and supplied with power.

What if the display device cannot be connected or is not online during remote control?

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1. Check whether the communication module is powered, or whether the communication line between the switch modules is reliably connected;
2. Check whether the communication module is effectively connected to the network, including wired network and wireless network;
3. When the device is in WIFI, 2G, 4G, NB-IoT and other connection modes, check the wireless signal coverage strength at that location, and the connection is unstable when the signal is weak;
4. Check whether the communication card is disabled due to arrears.

After the first installation and power-on, the shunt will trip normally after closing.

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The shunt will be automatically protected due to the line current overrun, and check whether the actual total current of the measured shunt output exceeds the shunt nominal value or the preset power upper limit.

If you do not log in to the smart platform APP, will you not receive the alarm information when there is a failure?

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Our smart platform can bind your WeChat, telephone, SMS and other communication channels. In case of failure, the platform will simultaneously notify you of alarm information in the form of telephone, SMS, WeChat message, etc. to ensure that you can know the situation at the first moment and do not need to stare at the platform information all the time.

Can I charge my phone?

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Yes, you can plug in the power adapter of the mobile phone to charge the mobile phone, or directly connect the USB socket of the portable product with the charging cable of the mobile phone. Our BAP2-300S portable products also support the wireless charging function of the mobile phone.

What equipment can be brought with the AC outlet of portable products?

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Each product has a corresponding rated power. As long as the power of the load equipment is not greater than the rated power of the product, it can be supported. Therefore, please confirm the power of the load and the rated power of the portable product used before use, and ensure that the sum of the power of all load equipment is less than the rated power.

How to choose solar panels?

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BAP1 series products can be adapted to BAP1FC series solar panels, BAP2 series products can be adapted to BAP2FC series solar panels.

Why is the charging efficiency of solar panels slow?

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Charging power is affected by light intensity and angle. To increase the output power, choose the time of day when the sun is the strongest (a few hours around noon), and keep the solar panel placed at 90 ° to the sun. Do not use solar panels when it is cloudy or in a cool place.

How long can a solar panel be fully charged?

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Under the condition of sufficient light, the BAP1-300MB product needs 3.5 hours to be filled with BAP1FC-100 solar panels and 1.8 hours to be filled with BAP1FC-200 solar panels.

What is the battery type?

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There are two types of batteries, ternary lithium and lithium iron phosphate, with more than 80% capacity left in 2000 cycles.

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